Please read these terms carefully before using the doyan5 platform. By registering and using our services, you agree to be bound by these terms.
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
You must be at least 21 years old and a resident of Indonesia to use doyan5 services.
These terms constitute a legally binding agreement between you and doyan5.
You are responsible for maintaining the confidentiality of your account credentials.
Any fraudulent activity or breach of terms may result in account suspension or termination.
In these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings assigned to them below:
By accessing, registering for, or using the doyan5 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any part of these Terms, you must not use our services.
These Terms constitute a legally binding agreement between you and doyan5. We reserve the right to amend these Terms at any time without prior notice. Continued use of our services following any changes indicates your acceptance of the modified Terms. It is your responsibility to review these Terms periodically.
Important: By creating an account with doyan5, you confirm that you are legally permitted to participate in online gaming activities in your jurisdiction and that you are not accessing our services from a restricted territory.
To use doyan5 services, you must meet the following eligibility criteria:
doyan5 reserves the right to refuse registration or suspend any account that does not meet these eligibility requirements or where we have reasonable grounds to believe false information has been provided.
To access doyan5 gaming services, you must complete the registration process by providing accurate personal information including your full legal name, date of birth, email address or mobile phone number, and residential address. You agree to provide truthful, accurate, and complete information and to update such information as necessary to maintain its accuracy.
Upon registration, you will create login credentials consisting of a username and password. You are solely responsible for maintaining the confidentiality of these credentials and for all activities conducted through your Account. You must not share your login credentials with any third party.
You agree to:
doyan5 is required to verify the identity of all players to prevent fraud, money laundering, and underage gambling. You agree to provide valid identification documents when requested, which may include a copy of your Indonesian KTP (identity card), proof of address, and payment method verification. Failure to provide requested documentation may result in account restrictions or closure.
doyan5 reserves the right to suspend or close your Account at any time if we have reasonable grounds to believe that you have breached these Terms, engaged in fraudulent activity, or violated applicable laws. In such cases, any remaining Account balance may be forfeited in accordance with our fraud prevention policies.
doyan5 accepts deposits via approved payment methods including Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). All deposits are in Indonesian Rupiah (IDR). Minimum and maximum deposit limits apply and are displayed during the deposit process.
Deposits are processed instantly in most cases, though processing times may vary depending on your chosen payment method and banking provider. doyan5 does not charge fees for deposits, though your bank or payment provider may apply their own charges.
You may request withdrawals of your Account balance at any time, subject to the following conditions:
Withdrawal processing times are typically under 10 minutes during business hours (Western Indonesia Time, WIB), though this may vary depending on verification requirements and payment method. doyan5 does not charge withdrawal fees, but your bank or payment provider may apply charges for receiving funds.
doyan5 operates strict anti-money laundering (AML) procedures in accordance with international standards. You agree that all deposits are made from legitimate sources and for the purpose of gaming entertainment. Suspicious activity may result in account investigation, suspension, or reporting to relevant authorities.
All financial transactions on doyan5 are conducted in Indonesian Rupiah (IDR). If you deposit funds in a different currency, they will be converted to IDR at the prevailing exchange rate, and conversion fees may apply.
doyan5 offers various bonuses and promotional offers to players, including welcome bonuses, deposit bonuses, cashback, free spins, and loyalty rewards. All bonuses are subject to specific terms and conditions which are clearly stated in the promotional materials for each offer.
doyan5 reserves the right to cancel bonuses, void winnings, and close accounts where we have reasonable grounds to believe that bonuses are being abused or exploited. This includes but is not limited to opening multiple accounts, using bonus funds contrary to the spirit of the promotion, or engaging in irregular betting patterns designed to circumvent wagering requirements.
doyan5 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. Current terms always prevail over promotional materials.
Each game available on doyan5 is governed by specific rules which are accessible within the game interface or in our help section. You are responsible for understanding the rules of any game before placing wagers. doyan5 uses certified Random Number Generator (RNG) software to ensure fair and random outcomes for all games.
Minimum and maximum betting limits apply to all games and betting markets. These limits are displayed clearly within each game or market. doyan5 reserves the right to modify betting limits at any time and to impose individual player limits based on player activity and risk assessment.
In the event of a game malfunction, all affected bets are void. doyan5 is not liable for any losses resulting from technical errors, system malfunctions, or disruptions to service. If a malfunction occurs during a game, the game round will be voided and stakes returned to your Account.
The following activities are strictly prohibited and constitute grounds for immediate account suspension and forfeiture of funds:
For sports betting markets, including football (bandar bola), all bets are settled according to official competition results. In the event of abandoned, postponed, or cancelled matches, specific settlement rules apply as detailed in our sportsbook rules. doyan5 reserves the right to void bets or adjust odds in cases of obvious errors.
All content on the doyan5 platform, including but not limited to software, graphics, logos, text, images, audio, video, and game designs, is the property of doyan5 or its licensors and is protected by international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the doyan5 platform for personal gaming purposes only. You may not copy, reproduce, modify, distribute, display, perform, or create derivative works from any content on the platform without prior written permission from doyan5.
To the fullest extent permitted by applicable law, doyan5 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services, including but not limited to:
Your use of doyan5 is at your own risk. Gaming involves financial risk, and you acknowledge that you may lose money. doyan5 is not responsible for any financial losses incurred through gaming activities.
doyan5 is committed to promoting responsible gaming practices. We provide tools to help you manage your gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. For more information about responsible gaming, please visit our dedicated Responsible Gaming page.
If you believe you may be experiencing problem gambling, we strongly encourage you to seek professional help. You can contact our customer support team for assistance with activating responsible gaming tools or self-exclusion.
In the event of any dispute arising from your use of doyan5 services, you agree to first contact our customer support team to attempt to resolve the matter informally. If the dispute cannot be resolved through customer support, you may submit a formal complaint to our management team.
All disputes will be governed by and construed in accordance with international gaming regulations and the laws applicable to online gaming operators. doyan5's decision on any dispute shall be final and binding.
Either party may terminate this agreement at any time. You may close your Account by contacting customer support. doyan5 may terminate or suspend your Account immediately if you breach these Terms, engage in prohibited activities, or if we have reasonable grounds to believe your continued use of the platform poses a risk to us or other players.
Upon termination, any outstanding wagers will be settled in accordance with game rules, and your remaining Account balance (excluding any forfeited bonus funds) will be returned to you via your registered payment method, subject to verification requirements.
These Terms and Conditions shall be governed by and construed in accordance with international online gaming regulations. By using doyan5, you consent to the jurisdiction and venue of international arbitration for any disputes arising from these Terms or your use of our services.
If you have any questions about these Terms and Conditions, please contact us:
Our customer service team operates in Indonesian (Bahasa Indonesia) and is available around the clock to assist with any questions or concerns regarding these Terms.
Acknowledgment: By creating an account and using doyan5 services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
Our customer support team is here to help clarify any aspect of these Terms and Conditions.
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